Increase technology support in a remote location using hands-free technology
< BackChallenge
A rural organization located an hour and a half outside of a metropolitan area was planning a 400% increase in size. They needed a technology infrastructure to support the pending growth and, because of their location, couldn’t find a technology company interested in helping them.
Solution
Pareo scheduled a two-day working session with the client to:
- Reconfigured the server room
- Installed tools to provide support remotely
- Determined needed hardware and software configurations
Results
Overcame the 60-mile distance barrier
- Provides support to the organization within seconds
- New technology infrastructure supports the organization’s rapid growth
- Provides hands-free technology